To CNN.com:

Among your headline links this morning are:

“McCain cuts into Obama’s lead”
“Gergen: Obama in need of a game changer”
and
“Carville: Why Obama has to get mad to win”

One clear reason why Obama is faltering is that, when his opponent makes a patently outrageous comment, i.e., that he doesn’t even know how many houses he owns, it is NOWHERE to be found on your home page.

Instead, there are three links about how badly Obama is faring.

Why do you suppose that is?

Sincerely,

Angry Letter Man

Hello,

I am appealing this ticket because the city reclassified the parking restrictions with no warning.

I had just parked in the same spot a couple weeks before, and have been parking there regularly for years. It is unfair to fine me — and the _many_ other motorists who parked there, who were also ticketed — for doing something that was perfectly legal days earlier.

The city’s rebuttal will likely be that the new restrictions are posted. Sure they added yet _another_ sign to the post. And I looked right at the cluster of signs to confirm which day of the week was restricted for street cleaning, as that could reasonably change from time to time. But it is unreasonable to expect people who have parked on a street for years to diligently scan every sign, every time they park, to see if parking there has suddenly become totally illegal.

I believe a grace period of at least a month is in order for longtime parkers if the city is going to revoke all public parking with no warning.

Thank you for your attention.

Angry Letter Man

Below…

VICTORY!

Email to CNN Pipeline — 22 Jun 07

Did you _seriously_ just drop coverage of the Space Shuttle Opportunity’s landing, minutes before reentry, so you could show a TRUCK ON FIRE? You’ve got to be kidding me.

Would you kindly return to the footage that has the slightest news value whatsoever?

Thanks.

Angry Letter Man

Dear Fulfillment Systems Inc:

I have resubmitted my refund for the Gel-Writer pens.  Previously, I had only sent the original cardboard refund form, and neglected to include the original cardboard UPC symbol.  I have included this critical item this time around.  Please inform me if you require any additional bits of cardboard from the package, or perhaps a sample of the plastic, to properly verify that I am in fact the rightful owner of these pens.

Sincerely,

Angry Letter Man

Capital One
P.O. Box 85546
Richmond, VA 23286-8764

July 25, 2001

To Whom it May Concern:

I am writing to formally request that you remove my name, address, creditworthiness, or any other information (henceforth, “Personal Information”) from your marketing lists, mailing lists and any other materials. I do not know how you acquired my information in the first place, but I have been besieged by your credit card offers almost every other week for months now and am tired of shredding them each time I receive one.

I do not want a new credit card. If I did, I would apply with a company that isn’t wildly misleading in its mailings which yours invariably are. (Your phoney “authorization” stamp on the most recent, enclosed envelope is just the latest example – do tell me to what extent you use that “customer number” for any actual purpose.) Past mailings have suggested that I specifically requested information from you, others disguise the fact that they are credit-card offers and warn that the information within is date-sensitive. These are the lies and techniques of scam artists, not legitimate, trustworthy companies, and I will have no relationship with Capital One as a result.

If I do not receive a written response from you to the contrary by September 1, 2001, I will interpret the lack of response as your acceptance of and compliance with the following:

• Capital One will remove my Personal Information from every list in Capital One’s possession on which said information appears.

• You agree to not pass my Personal Information on to any other entity, including affiliates of Capital One and non-affiliated third-party companies or individuals.

• You will, effective immediately, cease mailing me any offers for or information regarding any credit card or product from your company or those of any affiliate of Capital One

I await your response or, preferably, nothing in the mail from you ever again.

Sincerely,

Angry Letter Man

Organized Living
5150 East Dublin-Granville Road
Westerville, OH 43081

June 24, 2004

To Whom it May Concern:

I am writing to sing the praises of Pat X, who fielded and successfully resolved my complaint regarding a transaction with your Los Angeles store.

I’ll briefly summarize the problem: When a salesman was gathering the components of a potting bench I requested, which was advertised in your flier, I asked about the S-hooks that came with it. He said they were not included but could be purchased separately. I reiterated that I recalled the ad specifically mentioned the hooks; he again asserted they were not part of the package. As he was ringing up the purchase I found a copy of the flier and pointed it out to him. Despite the hooks being clearly visible and explicitly mentioned, he again claimed they were not included. When I disputed him again, he and another salesman said they didn’t have any hooks anyway and the ad shouldn’t have been worded that way.

True, four S-hooks are a trivial matter, but that is precisely why the salesmen’s refusal to include them is so galling. I shouldn’t have to make a trip to the hardware store for them (which was suggested to me) when they are promised in the ad.

At any rate, I called Organized Living’s Ohio office, prepared to request my name be removed from their mailing list and to pledge never to enter one of their stores again. Ms. Pat X was a model of perfection in handling a customer-service complaint. I worked for a corporate-training video company for four years and can appreciate the finer points of doing it right. Ms. Pat X handled my complaint with congenial understanding, an apology and—most importantly—a promise to quickly set things right. She said she would research the issue and give me an update at ten o’clock a.m. the next day. As promised, at 10 o’clock, she called to apologize for the matter and to inform me the hooks will be mailed to me today.

The issue was handled as professionally and agreeably as possible and I hope Organized Living recognizes the incredible value Ms. Pat X brings to their company.

Sincerely,

Angry Letter Man